They have a telephone number. Yet, when you call, nobody ever answers and there is no option to wait on hold, you simply get transferred to the answering machine.
They have live chat. This chat is never live and you have to leave an e-mail message that claims to respond within 24 hours.
So you leave a message. 3-4 hours later when you are away from your desk and computer, they call back and want to talk about the problem you have.
The operators do e-mail back to you with questions, not answers. If you provide detailed information in e-mail bodies, they will then asked for the details to help them solve the problem.
My site never got up and I demanded a full refund based on the crap service I received. They held back a $15 administration fee and I am fighting it.
I will post this blog as my way of taking my $15 back.
ehosting sucks
mecca sucks
ehosting sucks
mecca sucks
